ProTorque offers a “No questions asked, Unconditional 60-Day Warranty”. ProTorque offers a free stall adjustment within this 60-day period. If after installation the customer needs to adjust the torque converter for any reason ProTorque will do a free stall adjustment within 60 days of purchase.
In addition, ProTorque also offers a 1-year warranty on all its products. If within one year of purchase you have a problem with a torque converter, for any reason, ProTorque will repair it at no charge. This one-year warranty on the products is limited to repairs or replacement by ProTorque of any ProTorque product that fails due to a defect in materials or workmanship. ProTorque’s sole obligation under this warranty shall be to repair or replace as its option, the defected converter at no charge to the original customer.
ProTorque offers an extended 3-year warranty on any of the Billet Front Covers. Because of the durable construction of the Billet Front Cover design ProTorque has extended the warranty to this part only. This warranty covers any failure or breakage of the billet front cover only. This warranty is limited to the front cover itself and not the actual torque converter. ProTorque’s sole obligation under this warranty shall be to repair or replace as its option the billet front cover at no charge to the original customer.
ProTorque’s warranty does not under any circumstances include:
Normal wear and tear
Labor, installation, replacement, or transmission fluid costs
Towing, car rental, or costs incurred due to downtime of vehicle
Damage to engine or transmission components or any other parts
Damage caused by improper installation and/or maintenance, misuse or abuse, unauthorized repairs, inadequate cooling or undue overheating (auxiliary cooling is required for all performance applications), accidents
Oil contamination of any kind from the transmission, including water, clutch material or metal contamination
A new torque converter is designed to work with a new transmission or a transmission in perfect working condition with no oil contamination. Please don’t put ProTorque torque converter behind a transmission that is in a failed or failing condition. Disassembly of ProTorque product voids the warranty after any time period.
This warranty expressly does not cover loss or injury from the use of the product. Due to the extreme demand placed on racing and performance products, they are sold without any express warranty or any implied warranty or merchantability or fitness or the intended purpose. This limited warranty may give you specific legal rights that vary from state to state.